After hours IT Support or Training

Desktop Support using Active Directory, DHCP, Azure, Autopilot, Endpoint Manager & Exchange

• Desktop Support on Windows
• Documenting technical notes using SharePoint
• Training staff with using new technology which has been implemented
• Minimizing a downtime
• Upgrading hardware and software
• Maintain / Update Asset Management System
• Interacting with 3rd party suppliers
• Remote Support using VNC and Remote Desktop Connections

SKILLS

Microsoft Azure · SharePoint Designer · iOS · Virtual Private Network (VPN) · Office 365 · Windows Server · Microsoft Products · Troubleshooting · Active Directory · Software Documentation · Service Desk · Analytical Skills · Voice over IP (VoIP) · Dynamic Host Configuration Protocol (DHCP) · Windows · Microsoft Exchange · Databases · Video Conferencing · Microsoft Excel · Microsoft Outlook · Microsoft Word · Microsoft PowerPoint · Operating Systems · Training · Customer Support · Problem Solving · Novell Netware · Application Support